Privacy Policy
EFFECTIVE DATE: 15.1.2026
West Office (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal data is collected and used transparently, lawfully, and securely. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website westoffice.biz and related online services (“Website”).
Please read this policy carefully. By accessing or using the Website, you agree to the terms of this policy.
PRIVACY POLICY
Who We Are
West Office
West Office j.d.o.o.
Dordiceva ulica 22, Zagreb
Email: info@westoffice.biz
We may collect, process, or receive the following types of personal data when you interact with our Website:
a. Identity & Contact Information
Name, email address, phone number (e.g., via contact forms or newsletter signup)
b. Technical Data
IP address, browser type, device information, pages viewed, and interaction data collected through cookies and similar technologies
c. Communication Data
Messages, enquiries, and correspondence you send through forms, email, or other Website channels
We do not knowingly collect sensitive personal data such as racial or health data through this Website
Personal Data We Collect
How We Collect Data
We collect personal data directly from you when you:
Submit a form (e.g., contact form, newsletter signup)
Send us an email or message
Interact with our Website, including by using cookies or analytics tools
We may also receive data indirectly from third-party service providers who support operations (e.g., website hosting, analytics).
Why We Collect Your Data & Legal Basis
We process personal data for the following purposes:
a. To respond to enquiries and provide services
Legal basis: performance of a contract or legitimate interest.
b. To improve our Website and services
Legal basis: legitimate interest (analyzing usage for optimization).
c. To send newsletters or updates (if subscribed)
Legal basis: your consent.
d. To comply with legal obligations
Legal basis: compliance with applicable law.
How We Use Your Personal Data
We will use personal information:
-
To communicate with you in response to enquiries
-
To send you newsletters or content you’ve subscribed to
-
To operate and improve our Website (e.g., analytics)
-
To comply with legal, regulatory, and safety obligations
We do not use personal data for automated profiling or decisions without human review.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Understand how visitors use our Website
Improve functionality and user experience
Manage sessions and analytics
You can manage or disable cookies through your browser settings. See our Cookie Policy for more detail.
Sharing Your Data
We may share your personal data with:
Service providers who help us operate our Website (e.g., hosting, analytics)
Legal and regulatory authorities when required by law
Third parties involved in the provision of services you request
We do not sell, rent, or otherwise disclose personal information to unrelated third parties for marketing without consent.
International Data Transfers
Your information may be transferred to and processed in countries outside the EU/EEA. When data is transferred internationally, we implement appropriate safeguards to protect it, such as standard contractual clauses or equivalent protection mechanisms.
Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or to comply with legal obligations. After that, data is securely deleted or anonymized.
Your Rights Under GDPR
If you are in the EU/EEA, you have the following rights with respect to your personal data:
Right to access the personal data we hold about you
Right to correct inaccurate or incomplete data
Right to request deletion of data (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at info@westoffice.com
Security
We implement technical and organizational measures designed to protect your personal data against unauthorized access, loss, misuse, or alteration in accordance with applicable data protection laws.
Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to data collected by us.
Children’s Privacy
Our Website is not intended for children under 16. We do not knowingly collect personal data from minors without consent.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on the Website with the effective date updated.
Contact Us
If you have questions about this policy or wish to exercise your rights, contact:
West Office
email: info@westoffice.biz